Privacy Policy

Effective Date: January 1, 2025

Credup LLC (“Credup,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you use our website, services, and mobile application (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information:

A. Information You Provide to Us

• Personal Identifiable Information (“PII”), such as your name, email address, mailing address, phone number, date of birth, and Social Security Number.
• Financial Information, such as your bank account details and payment information when using our Services.
• Identification Documents, such as government-issued IDs when required for identity verification.
• Communications, including customer support inquiries and other interactions with us.

B. Information We Collect Automatically

• Device and Usage Information, such as IP address, browser type, device type, and interactions with our Services.
• Cookies and Tracking Technologies to collect data for analytics and improving user experience.

C. Information from Third Parties

• Credit and Financial Institutions to verify your identity and assess your financial profile.
• Public Databases and Identity Verification Services for fraud prevention and compliance.

2. How We Use Your Information

We use your information to:

• Provide and improve our Services;
• Verify your identity and process transactions;
• Protect against fraud, security threats, and unauthorized access;
• Comply with legal and regulatory obligations;
• Communicate with you about your account, offers, and promotional content (you can opt out at any time);
• Conduct analytics and improve the overall user experience.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist in delivering our Services (e.g., payment processors, identity verification services, data analytics providers);
• Business Partners: Financial institutions and partners who work with us to provide credit-building products and services;
• Legal and Regulatory Authorities: When required to comply with applicable laws, regulations, or legal processes;
• Corporate Transactions: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring entity.

4. How We Protect Your Information

We take reasonable security measures, including encryption, access controls, and monitoring, to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no security system is completely foolproof, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• The right to access and review the information we collect about you;
• The right to correct inaccurate or incomplete data;
• The right to request the deletion of your personal information, subject to legal and business needs;
• The right to opt out of marketing communications;
• The right to restrict or object to certain data processing activities.

To exercise these rights, please contact us at [Insert Contact Information].

6. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Children’s Privacy

Our Services are not intended for children under 18, and we do not knowingly collect personal information from minors. If we become aware of such data collection, we will take appropriate action to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through our Services. Your continued use of our Services after any updates constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Credup LLC

Email:
info@getcredup.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy.